In case of any question, please do not hesitate to get in CONTACT with us. But please check and read our Frequently Asked Question (FAQ) first:

IS YOUR IPTV SERVICE FREE OF CHARGE?
IS YOUR IPTV SERVICE FREE OF CHARGE?
No, it’s not free even our name is FREEIPTV – FREE means the FREEDOM of IPTV Service and possibility of international TV channels. High Quality and Stable Servers are not free of charge but price-performance ratio compared to other Services is unbeatable.
CAN I USE TWO DEVICES AT THE SAME TIME ON ONE SUBSCRIPTION?
CAN I USE TWO DEVICES AT THE SAME TIME ON ONE SUBSCRIPTION?
No, you can’t. Multi connecting on 1 account result in a permanent ban.
CAN I SETUP MY ACCOUNT DETAILS (M3U LIST) ON DIFFERENT DEVICES?
CAN I SETUP MY ACCOUNT DETAILS (M3U LIST) ON DIFFERENT DEVICES?
Yes, you can install your account details on different devices like MAG BOX, FIRE TV STICK, SMART IPTV app, Smart-TV, SMARTPHONE and/or TABLET etc. BUT only ONE connection at SAME time is allowed. DO NOT LOGIN TWICE ! (Multi connection/login will result in a permanent ban)
WHAT KIND OF SERVICE & QUALITY?
WHAT KIND OF SERVICE & QUALITY?
Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service. We always maintain the desired level performance.
WHAT KIND OF DEVICES IPTV SUPPORT?
WHAT KIND OF DEVICES IPTV SUPPORT?
IPTV support all kind of devices such as:
  • MAG
  • Android Smart Phone
  • Android Boxes (e.g. Fire TV Stick)
  • Enigma
  • DreamBox, Vu+, …
  • PC
  • VLC, Kodi/XBMC, …
  • Smart TV
  • M3U file (online link and/or download)
DO I NEED SATELLITE FOR USING IPTV?
DO I NEED SATELLITE FOR USING IPTV?
No, you will connect IPTV servers via Internet and you don’t need dish and satellite equipments.
HOW MUCH BANDWIDTH DOES THE IPTV STREAM USE?
HOW MUCH BANDWIDTH DOES THE IPTV STREAM USE?
IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.
WHAT ARE THE ADVANTAGES OF IPTV?
WHAT ARE THE ADVANTAGES OF IPTV?
Generally IPTV or Internet Protocol Television has several advantages. It offers a prospective and very cost-effective in the present market viewed by countless telecommunications providers and is thinking for positive as well as profitable new services that can generate new income freshet.
WHAT ARE BASIC OF IPTV SYSTEM?
WHAT ARE BASIC OF IPTV SYSTEM?
Generally there are two basic system of IPTV available by which material for the purpose of IPTV can hold. It can be directed through broadcast material to several persons at the same time or can be utilized to give video-on-demand wherever the material is commonly supply to a single subscriber who has asked for that specific item. The system is based on a set top box and other necessary things.
WHAT IS IPTV?
WHAT IS IPTV?
Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is IPTV. The name specifies, IPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.
RESPONSE TIME TO TICKETS?
RESPONSE TIME TO TICKETS?
Issuing a ticket for account activation or technical support will get responded between 1-24 hour. But we intent to reply within a few hours depend on our workload. But during peak hours this can take up to 24 hours.
I’VE UPLOADED THE PLAYLIST, BUT THE CHANNELS DOESN’T WORK IN MY SMART TV
I’VE UPLOADED THE PLAYLIST, BUT THE CHANNELS DOESN’T WORK IN MY SMART TV
Please make sure your playlist is working, try it with another software like GSE SMART IPTV on your smartphone, or test the connection with VLC Player on PC . (If it’s running with another software, it has something to do with SMART IPTV software)
THE CHANNELS WORK IN VLC PLAYER, BUT DOES NOT WORK IN SIPTV APP
THE CHANNELS WORK IN VLC PLAYER, BUT DOES NOT WORK IN SIPTV APP
If you have webOS or Tizen TVs and your streams are multicast, the UDP to HTTP function has to be turned on in app’s settings and to be set up on your router.
CAN AN ANDROID TV BOX DEVICE TURN MY TV INTO A SMART TV?
CAN AN ANDROID TV BOX DEVICE TURN MY TV INTO A SMART TV?
The answer is yes. This is because you have access to all sorts of apps from the android google playstore. It makes yours TV interactive. You can use apps like gmail, firefox, skype, and others right off your TV .
WI-FI OR ETHERNET?
WI-FI OR ETHERNET?
We always recommend that you connect your device hardware (ethernet). (Cable connection is more reliable while wifi can have some trouble.)
WHAT IS AN ANDROID TV BOX?
WHAT IS AN ANDROID TV BOX?
An Android TV box is essentially a mini PC running an Android operating system. With various Android apps including XBMC/Kodi. (or even SMART IPTV app)
SOMETIMES WHEN I WATCH A MOVIE IT KEEPS BUFFERING
SOMETIMES WHEN I WATCH A MOVIE IT KEEPS BUFFERING
Sometimes you may experience buffering due to low internet speed, high internet traffic . If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
WHAT IS KODI?
WHAT IS KODI?
Kodi (formerly XBMC) is a free and open-source media player software developed by the XBMC Foundation, a non-profit technology consortium. Kodi is available for multiple operating systems and hardware platforms, with a software 10-foot user interface for use with televisions and remote controls. For more information please visit their website: www.kodi.tv
I KEEP GETTING “SCRIPT ERRORS“ IN KODI
I KEEP GETTING “SCRIPT ERRORS“ IN KODI
Script errors almost all of the time means you are either not connected to the internet or your internet speed is not fast enough.
I SEE A MESSAGE IN KODI THAT SAYS “CLEAR CACHE“ HOW DO I DO THAT?
I SEE A MESSAGE IN KODI THAT SAYS “CLEAR CACHE“ HOW DO I DO THAT?
Under “programs” select “maintenance” in there you will see an option to “clear cache”.
CAN I USE MY IPAD/IPHONE/ANDROID PHONE AS A REMOTE TO CONTROL KODI (XBMC)?
CAN I USE MY IPAD/IPHONE/ANDROID PHONE AS A REMOTE TO CONTROL KODI (XBMC)?
The XBMC Remote app is invaluable for navigating XBMC and puts a neat keyboard and remote control device onto your smartphone tablet with no charge.
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